Nationwide Network On-Demand & Scheduled Compliance-Driven SLA-Focused

Privacy Policy

Everything Certified Solutions LLC (“Everything Certified”, “we”, “us”, or “our”)

Last updated:

1) Who this policy covers

This policy applies to our websites, applications, and portals including DeliveryLink and ProviderLink, and related admin portals (collectively, the “Services”). By using the Services, you agree to the practices described here.

2) Information we collect

Information you provide directly via application forms, portals, email or uploads, including:

  • Identity & contact: name, business name, owner’s name, email, phone, address.
  • Government/Tax: SSN or EIN (for tax and verification), W-9 details and signature.
  • Licensing & compliance: driver’s license number and image, DOT/MC numbers, authority date.
  • Documents: articles of incorporation, EIN letter, social security card, contract proof files.
  • Financial (for payments): bank name, routing and account numbers, account type, deposit authorization and signature.
  • Business operations: vehicles, drivers, coverage locations (states/cities), and contract information.

Information collected automatically when you use our sites, such as device/browser information and general usage logs necessary to operate the Services. We do not use third-party advertising cookies.

Information from third parties such as verification vendors or partners as needed for compliance (e.g., identity/license or DOT/MC status checks).

3) How we use information

  • To review and onboard providers and drivers; to manage accounts, contracts, coverage areas, and payouts.
  • To verify identity, tax status, and compliance (e.g., W-9, SSN/EIN, licenses, DOT/MC).
  • To operate and improve the Services, provide support, and communicate updates.
  • To comply with legal, tax, accounting, and regulatory obligations.

4) On-device storage (localStorage)

Parts of our portals keep a copy of your submitted data and uploaded documents in your own browser using localStorage so you can view and manage them without re-uploading. Example keys include:

  • ecs.providers.apps, ecs.providers.docs.map, ecs.providers.lastAppId
  • ecs.apps, ecs.docs.map, ecs.lastAppId (driver)
  • ecs.portal.redirect, ecs.session

Local copies remain on your device until you clear your browser data. Separate from that, when you submit forms, we may receive your information (e.g., via Formspree) for processing and support.

5) When we share information

  • Vendors/Processors: We use trusted service providers to operate the Services (e.g., document intake such as Formspree), under agreements that limit their use of your data.
  • Legal/Compliance: To comply with law, enforce our terms, protect rights, safety, or prevent fraud.
  • Business transfers: In connection with a merger, financing, or acquisition, subject to this policy or a successor policy with notice to you.
  • We do not sell your personal information.

6) Security

We employ reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure; use the Services with appropriate care and contact us if you suspect unauthorized access.

7) Data retention

We retain information as needed to provide the Services and for legitimate business purposes, including tax and legal obligations. We also keep aggregated, de-identified data for analytics and service improvement.

8) Your choices & rights

Access / Update / Delete: You can request access to, correction of, or deletion of your information. You may also clear your browser’s localStorage to remove local copies.

Marketing: You can opt out of non-essential communications at any time.

GDPR (EEA/UK) rights: If applicable to you, you may have rights to access, rectify, delete, restrict/ object to processing, portability, and to lodge a complaint with a supervisory authority.

CCPA/CPRA (California): California residents may request to know, delete, or correct personal information and opt out of “sharing” for cross-context behavioral advertising. We do not sell personal information. You may exercise rights by contacting us (see below). For “Do Not Sell or Share” requests, email: privacy@everythingcertified.com.

9) Children’s privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

10) Changes to this policy

We may update this policy from time to time. The “Last updated” date reflects the latest version. Significant changes will be notified through the Services or by contact information you provided.

11) Contact us

For privacy questions or requests, contact:

Everything Certified Solutions LLC
Email: privacy@everythingcertified.com
Support: onboarding@everythingcertified.com